WARRANTY
We offers a streamlined and transparency warranty policy for our valuable customers. We're responsible for the repair or replacement of defective product components or materials as a result of a defect in materials or workmanship. The warranty is applied to all of our products and begins from the date of purchase.
FIND BELOW THE WARRANTY ON OUR COLLECTIONS:
1) WARRANTY ON GAMING CHAIR
- The warranty on gaming chair is one year.
2) WARRANTY ON GAMING ROCKER
- The warranty on gaming rocker is one year.
3) WARRANTY ON GAMING RECLINER
- The warranty on gaming rocker is one year.
4) WARRANTY ON GAMING DESK
- The warranty on gaming rocker is one year.
NOT COVERED UNDER WARRANTY
- Damage that is not related to defects in materials and workmanship, like accidents, abuse, misuse, carelessness, fire, water, or other force majeure.
- Improper or not authorized modification of the product or disregard of the instructions for use.
- Unauthorized repairs or repairs carried out during the warranty period without the sellers’ consent
- Transport damage – the carrier is liable
- Wear and tear through fair use
- Damage occurring beyond the warranty period
HOW TO FILE A WARRANTY CLAIM
- Please submit your warranty claim within 2 days after you notice the defect.
- Please provide your order number as a legible proof of purchase. Send an email to topcrazydeals@opcrazydeals.com and provide us high resolution pictures or video of the claimed defect.
- For defective parts, we will ship the replacement parts to you free of charge. You may replace the parts yourself or through a third party at your own expense.
- The replacement parts may vary in appearance from the original and will always send you either the same (if chair is in stock) or compatible one.
CARE GUIDE
- To remove dirt or light stains wipe the leather with a slightly damp microfiber cloth.
- Don’t use the chair near appliances that generate high heat that can damage or discolor the PU leather or armrests.
- Protect your chair by avoiding impacts and sharp objects.
- Long-term exposure to moisture or perspiration can damage the integrity of the PU leather.